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We are open:
Mon to Fri: 8am – 8pm
Sat: 9am – 5pm
Sun: 10am – 4pm

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98% of customers say they are satisfied with our agents friendliness, knowledge and understanding.

* If you complete a booking by phone which could have been made online you may incur additional booking fees.

Lines open Monday-Friday 7am-8pm, Saturday 9am-5pm and Sunday 10am-4pm. Calls cost 7p per minute, plus your phone company’s access charge. Mobile other providers may vary. Please note: calls may be recorded for quality and training purposes.

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We’re here to help you Mon-Fri 8am-8pm, Sat 9am-5pm and Sun 10am-4pm.

From January – June 2015 98.72% of customers who typed a question into our FAQ tool received a result relating to that search. Offline (phone) agent satisfaction score is based on customer feedback from January – June 2014.