Avios can be collected on Heathrow Express tickets only when purchased via Avios.com, bookings made direct with Heathrow Express will not be valid.
In order to collect Avios you must be a member of the Avios travel Reward Programme, enter a valid Avios membership number at point of booking and choose Avios as your reward programme.
To be eligible to collect Avios, the name on the ticket must match that of the Avios account holder.
Avios can be collected on full fare adult tickets only, Avios cannot be collected on discounted tickets or child fares.
Avios will be awarded 21 days after the booked travel date; Avios will not be awarded for tickets cancelled. Avios are not awarded for credit card, booking, delivery or amendment fees. Avios earned will be awarded at a rate of 10 Avios per £1 spent
Avios terms and conditions and Heathrow Conditions of Carriage apply.
Frequently Asked Questions