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Terms and conditions
Lines open Monday-Friday 8am-8pm, Saturday 9am-5pm and Sunday 10am-4pm. Calls cost 7p per minute, plus your phone company’s access charge. Mobile other providers may vary. Please note: calls may be recorded for quality and training purposes.
You may collect Avios on the basic price of your holiday – this excludes any optional extras, including but not limited to taxes, fees, charges and security charges. The option to collect Avios is also excluded for any transport only bookings, non UK accommodation only bookings and holidays with ferry companies. Please ask for more information at time of booking.
This offer is applicable for new bookings only. We'll give you Avios for tour operator package holidays or cruise holidays you book with us - unless you used Avios towards the booking.
Avios will be added to your account within 28 days of your return journey. Tour operator bookings are subject to availability, Avios Customer and Booking Terms and Conditions and the Tour operators standard Terms and Conditions. Correct at time of going to press but subject to change or withdrawal.