How do I contact Avios Shop – The Edit?

To help us direct you to the right support team and resolve your query as quickly as possible, please read the information below.

Avios Shop ‘The Edit’ and the Avios eStore are two different ways to use Avios.

Avios Shop – The Edit lets you spend Avios on a curated selection of products on avios.com, while the Avios eStore lets you collect Avios when shopping with partner brands online.

This contact form is only for queries relating to purchases made through Avios Shop – The Edit.

If you completed your purchase on a retailer's website, such as John Lewis, Argos or another Avios eStore partner, and your query relates to Avios earned from that purchase, please use the Avios eStore support options below.

Before contacting us, please make sure:

  • You've checked our Help Centre

  • Your query relates to a purchase made through Avios Shop – The Edit

Contact The Edit Hereopens in a new tab

For all other queries, please visit avios.com/helpopens in a new tab.

Missing Avios

Please complete the Missing Avios formopens in a new tab in the Help Centre.

Urgent Avios Queries

Contact via WhatsApp on +44 203 830 0527opens in a new tab

Help – Avios Shop The Edit - Avios Shop