*Membership number refers to the membership number allocated to a member in accordance with the Terms and Conditions of the Avios Loyalty Programme they have joined.
Eligible customers must book a hotel through Trip.com and be a member of an Avios loyalty programme in order to collect Avios.
On completion of the hotel booking through Trip.com, customers must enter their Avios membership number
The collection rate of Avios for bookings is 3 Avios for every 2 Euro spent, excluding taxes and fees. Payments made in any other currency will be converted into Euro on a rate solely determined by Trip.com. Avios will then be awarded based on this calculated Euro value.
Avios collected will be credited to the customer’s account 5 weeks after completing their hotel stay.
If customers have any queries regarding missing Avios, they should contact en_support@trip.com.
All bookings are subject to terms and conditions. Only completed hotel bookings will be eligible to collect Avios. Cancellations, no-shows, and chargebacks will not collect Avios.
Avios are issued and redeemed in accordance with the Avios Terms and Conditions. For further details, please refer to the applicable Avios loyalty programme website.
All other booking details are as per Trip.com standard terms and conditions.
