Collect Avios online with John Lewis & Partners
Using voucher or offer codes when you make a transaction could result in you not collecting Avios or collecting less Avios than the advertised rate. This includes staff discount, student discounts and vouchers which automatically populate in your basket at checkout.
| Avios Rates | |
|---|---|
| All other products | 1 Avios / £1 |
| Appliances & Beauty Electricals | 1 Avios / £1 |
| Electrical and Technology products | 1 Avios / £1 |
| Apple, Android, Google, Amazon, Telephony & Smart Home products | 1 Avios / £2 |
Please note: You will receive a lower reward on Electrical products, Apple, Android, Google, Amazon, Telephony and Smart products. Rewards only given when purchasing online. No rewards given when purchasing in store. No rewards are given on any items within your order when it includes the purchase of 3 or more items from the same brand including Apple, Lenovo, Bosch, Philips, Fujifilm, Dyson, Oculus, Sony Playstation, Microsoft Xbox, Lego, Coach, Giorgio Armani, Clarins, CHANEL, Liz Earle, Elemis, Nars, Murad, Guerlain, Estée Lauder, Lancôme, Le Labo, Laura Mercier, Jo Malone, Charlotte Tilbury, Amazon or with the same SKU or for more than 2 orders placed on the same day or on any estimates you may receive including floor estimates. You will also not receive rewards on Wedding list purchases, Gift List purchases, gift vouchers, gift cards, currency exchange, John Lewis insurance, any connection/installation/recycling/disposal chargers or extended warranty or from the More From Us section at John Lewis i.e. Waitrose, John Lewis Broadband.
If you are redirected out of the John Lewis & Partners app to the mobile site your order will not track and you will not receive your rewards.
For Made to Measure orders, you must ensure the order is completed on the mobile site or desktop and not via the app in order for your rewards to track.
If orders are deemed to be not genuine personal customers' orders no rewards will be given.
If there are four+ items within the technology/ telephony category in one order, this won't qualify for rewards.
From 1st February 2026, customers will now have 6 months from the date of purchase to submit their transaction queries in order for them to be processed. If the transaction query is for an order placed more than 6 months before the submission, the query will be declined
Reward will not be given when a staff discount is used.
Rewards are not calculated on postage / handling / delivery costs or associated purchase taxes in your region (This may include but not be limited to VAT, GST etc).
