
Using voucher or offer codes when you make a transaction could result in you not collecting Avios or collecting less Avios than the advertised rate.This includes staff discount, student discounts and vouchers which automatically populate in your basket at checkout.
| Avios Rates | |
|---|---|
| New customer | 8 Avios / £1 |
| Existing customer | 1 Avios / £1 |
Stated reward is for new customers only, existing customers will earn a lower reward.
● Rewards are only given on completed, non-returned purchases.
● Orders cancelled, refunded, or returned are ineligible for a reward.
● Rewards are applicable when purchasing a gift cards but not eligible for a reward during redemption
● A reward is not given when a promotional/voucher codes is used
● Purchases made with staff, student, or VIP discounts may not be eligible for cashback.
● A reward will not be given if suspicious activity is detected (e.g., self-referrals, bulk purchasing, or order manipulation).
**Queries can only be investigated within 30 days from the date the purchase was made.
Rewards are not calculated on postage / handling / delivery costs or associated purchase taxes in your region (This may include but not be limited to VAT, GST etc).