
Using voucher or offer codes when you make a transaction could result in you not collecting Avios or collecting less Avios than the advertised rate.This includes staff discount, student discounts and vouchers which automatically populate in your basket at checkout.
Stated reward is for hotel room bookings only. Queries can only be investigated after your booking (stay) is complete.
Hotel Du Vin will not entertain missing claims queries.
Rewards are not calculated on postage / handling / delivery costs or associated purchase taxes in your region (This may include but not be limited to VAT, GST etc).