
Your Avios will be awarded 90-120 days after you have completed your stay, rental or trip.
Using voucher or offer codes when you make a transaction could result in you not collecting Avios or collecting less Avios than the advertised rate.This includes staff discount, student discounts and vouchers which automatically populate in your basket at checkout.
Rewards will not be approved until 90-120 days after you have completed your booking.
Queries can only be investigated after your travel/experiences is complete.
Please note that currently purchases/bookings made via the Viator app will not track, you must ensure that when all purchases/bookings are made via the desktop website. No rewards given on Theme Park purchases or when the booking is made via the Viator Travel Agent site.
Rewards are not calculated on postage / handling / delivery costs or associated purchase taxes in your region (This may include but not be limited to VAT, GST etc).