
Using voucher or offer codes when you make a transaction could result in you not collecting Avios or collecting less Avios than the advertised rate.This includes staff discount, student discounts and vouchers which automatically populate in your basket at checkout.
Village Hotels will only entertain transaction queries that include the stay dates and hotel names. Transaction queries must be raised no later than 7 days after the stay date.
Rewards are not calculated on postage / handling / delivery costs or associated purchase taxes in your region (This may include but not be limited to VAT, GST etc).