I'm missing avios

We understand your concerns if you've taken steps to collect Avios and haven't seen them credit yet. It's important to note that the time it takes for Avios to be appear can vary (view FAQ above).

If the expected time has passed and your Avios still haven't credited, please use the links below to submit a missing Avios claim. Note: You will be required to log in to proceed with making a claim.

British Airways Club:

AerClub:

Iberia Club:

Vueling Club: