I have not received my one-time code. What can I do?

If you haven’t received a one-time code, you can usually request it again from the verification screen. Alternatively, use the secure recovery code if you’ve saved one. If the issue persists, contact the relevant programme’s customer support team. British Airways Club members here, Qatar members here, Finnair members here, Iberia Club members here, AerClub members here, Vueling Club members here and Loganair Loyalty members here.