
Using voucher or offer codes when you make a transaction could result in you not collecting Avios or collecting less Avios than the advertised rate.This includes staff discount, student discounts and vouchers which automatically populate in your basket at checkout.
| Avios Rates | |
|---|---|
| New customers | 7 Avios / £1 |
| Electricals - New customers | 1 Avios / £1 |
| Gaming & DVD products - New customers | 1 Avios / £1 |
| Existing customers | 1 Avios / £1 |
| Electricals - Existing customers | 1 Avios / £1 |
| Gaming & DVD products - Existing customers | 1 Avios / £2 |
Stated reward is for new customers only. New customers will earn a lower reward for Electrical, Gaming and DVD purchases. Existing customers will earn a lower reward, including Electrical, Gaming and DVD purchases. Reward will not be given when a staff account is used to make a purchase.
Queries can only be raised 30 days from the date of purchase.
Rewards are not given via the app if it the app is not previously downloaded. To receive a reward via the app, it must already be downloaded to your device.
For any queries or claims about your rewards, please contact us on this site and not contact Very directly.
Rewards are not calculated on postage / handling / delivery costs or associated purchase taxes in your region (This may include but not be limited to VAT, GST etc).