Where else can I earn Avios?
You can grow your Avios balance with a wide range of Avios partners.
You can also earn Avios when you shop online at the e-store
Please contact us via our Live Chat services which are open from 9am-5pm Monday to Friday and 9am-1pm Saturday. This EXCLUDES Bank Holidays. You can access our chat by clicking on the chat icon in the bottom right of our help centre pages.
You can also contact us via shopsupport@avios.com
We will respond to all queries within 1 working day.
View our full Terms & Conditions.
Please note: Our team can only assist with enquiries related to the Avios Shop. We are unable to help with general Avios queries, missing Avios claims, or issues related to flights, hotels, car hire, or British Airways Holidays.
To ensure your query reaches the right team, please use the links below:
Missing Avios? Submit a Missing Avios Claim
Post-travel complaints? Complaints and Claims – British Airways
General questions? Help – British Airways
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