Can I use more than one offer?

When adding promotional codes we only have one space available, we run a number of promotions at a time and enable our customers the option to select the offer that best suits them.

Some offers will enable a financial saving whilst others may offer enhanced Avios rewards. We would be unable to combine these offers as only a single option can be used.

Our Customer Servicing Team is always able to advise you of the offers and help you select the one that best suits your needs.

Please contact us via our Live Chat services which are open from 9am-5pm Monday to Friday and 9am-1pm Saturday. This EXCLUDES Bank Holidays. You can access our chat by clicking on the chat icon in the bottom right of our help centre pages.

You can also contact us via shopsupport@avios.com

We will respond to all queries within 1 working day.

View our full Terms & Conditions.

Please note: Our team can only assist with enquiries related to the Avios Shop. We are unable to help with general Avios queries, missing Avios claims, or issues related to flights, hotels, car hire, or British Airways Holidays.

To ensure your query reaches the right team, please use the links below: