How can I edit my billing/delivery address?

If you need to change your billing or delivery address:

You can amend addresses when checking out during the order placement process.

Please be aware that we are unable to edit or change an address of an order that has already been placed, you would need to arrange this directly with the carrier via the tracking details we provided and there may be extra fees involved.

Please contact us via our Live Chat services which are open from 9am-5pm Monday to Friday and 9am-1pm Saturday. This EXCLUDES Bank Holidays. You can access our chat by clicking on the chat icon in the bottom right of our help centre pages.

You can also contact us via shopsupport@avios.com

We will respond to all queries within 1 working day.

View our full Terms & Conditions.