How much will a return cost?

Apple products meeting all the returns criteria where the item is over £100 can be returned at no charge, other items may need to be returned at the customers cost depending on the reason for the return and the date of purchase.

For more information see:

What is the returns policy for Apple products?

What items can not be returned?

What do I do if I don't like what I have ordered?

Please contact us via our Live Chat services which are open from 9am-5pm Monday to Friday and 9am-1pm Saturday. This EXCLUDES Bank Holidays. You can access our chat by clicking on the chat icon in the bottom right of our help centre pages.

You can also contact us via shopsupport@avios.com

We will respond to all queries within 1 working day.

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