How will I find out about any product recalls & Safety advice?

The safety of our customers is paramount, so on this page you'll find details of any products which have been recalled either by us or our suppliers in case of an issue with quality or safety.

Please contact us via our Live Chat services which are open from 9am-5pm Monday to Friday and 9am-1pm Saturday. This EXCLUDES Bank Holidays. You can access our chat by clicking on the chat icon in the bottom right of our help centre pages.

You can also contact us via shopsupport@avios.com

We will respond to all queries within 1 working day.

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