How will my order be dispatched?

Orders will be dispatched via either DPD, DHL or UPS and a tracking link will be provided for your convenience once dispatched.

Deliveries are made within 2-5 working days from dispatch.

Should you not receive tracking details please email us shopsupport@avios.com and one of our team will send you the link.

Please also view How can I track my order and what to do if I have not received any tracking links?

Please contact us via our Live Chat services which are open from 9am-5pm Monday to Friday and 9am-1pm Saturday. This EXCLUDES Bank Holidays. You can access our chat by clicking on the chat icon in the bottom right of our help centre pages.

You can also contact us via shopsupport@avios.com

We will respond to all queries within 1 working day.

View our full Terms & Conditions.