Where can I find more information on the products?

We provide as much information on the products as we can. All of the technical specifications and dimensions are available online.

If you click the name of the product on the website it will open up the page relating solely to this item. You will also see sections or headings featuring a small + sign. These sections can be expanded to provide further information.

Should you be unable to find the answer in these details please contact our servicing team who will do what they can to find the answer for you - send us a message by emailing shopsupport@avios.com

Please contact us via our Live Chat services which are open from 9am-5pm Monday to Friday and 9am-1pm Saturday. This EXCLUDES Bank Holidays. You can access our chat by clicking on the chat icon in the bottom right of our help centre pages.

You can also contact us via shopsupport@avios.com

We will respond to all queries within 1 working day.

View our full Terms & Conditions.