Buy Avios
Get help buying and managing more Avios through purchases, Balance Boost and Avios subscriptions. Learn who can buy, gift or transfer Avios, the limits that apply and when purchased Avios should appear in your account. Get answers to questions about which Avios are eligible for Balance Boost, how boosting works and when a refund may be available. You can also learn all the key information you need to know about monthly and yearly Avios subscriptions.
Purchase Avios
Find out how buying, gifting and transferring Avios works, including who is eligible and the limits that apply. Learn when purchased Avios should be credited to your account and what to do if they have not arrived within the expected timeframe. Household Account members can also get information about receiving transferred Avios and how Avios are deducted when the household spends them.
Balance Boost
Learn which Avios can be boosted, how often you can use Balance Boost and how pricing can change depending on the total number of Avios you boost. You can also find information about requesting refunds and managing your boosts.
Subscription
Learn where to subscribe, the different subscription periods available and when you are able to cancel your plan. Find information about requesting a refund and how to manage your subscription and payments.