FAQ Topics

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LeShuttle

How many Avios will I collect?When will my Avios be credited to my account? Will I earn Avios on the full amount that I spend? What happens if I change my booking to a different date, time or ticket type? Can I add more than one British Airways Club membership number to collect Avios? Is there a minimum/maximum spend? I have booked through a travel agent. Can I still collect Avios?I am a member of staff or a shareholder. Can I still collect Avios? I need to cancel my booking; will I still collect Avios? I have returned from my travel with LeShuttle, and I have not received my Avios, what should I do? It won’t accept my British Airways Club membership number to earn Avios? What do I do if I enter the incorrect Avios membership number? Can I earn Avios when I am spending a Tesco voucher as part payment / full payment for a LeShuttle booking? Can I collect Avios when I am spending a Compensation or Credit voucher? How many Avios will I collect if I pay in Euros rather than GBP? How do I spend Avios with LeShuttle?What can I spend an Avios–LeShuttle voucher on? What can’t I spend an Avios–LeShuttle voucher on?Can I spend an Avios-LeShuttle voucher on promotional fares? What are the voucher values I can redeem my Avios for? Is there a limit on how many vouchers I can redeem or use in one go? How long do I have from redeeming my Avios for an Avios-LeShuttle voucher? Do I have to use the full voucher amount when I book? Can I spend an Avios-LeShuttle voucher and a Tesco voucher in the same booking? Can I spend an Avios-LeShuttle voucher and a Compensation / Credit Voucher (CV) in the same booking? Can vouchers in GBP be used against a booking in EUR? Can a booking made with an Avios-LeShuttle voucher be cancelled, refunded, transferred or exchanged? Can I give my Avios-LeShuttle voucher code to somebody else? How do I check-in if I have booked using Avios-LeShuttle voucher? My Avios-LeShuttle voucher reference isn’t working? Where do I need to enter my British Airways Club membership details?How do I collect Avios with LeShuttle?